Telephone systems and telecoms in Bristol
SCG Wales provides telephone systems and telecom services to businesses across Bristol and the surrounding areas including Gloucester, Bath and Somerset. Our key services are:
- Telephone systems
- Business mobiles
- Internet connectivity
- Lines and calls
Trusted by over 2000+ customers
5 out of 5 Google reviews
Award winning telecom service
About SCG Wales
We’ve worked with many businesses across different industries in Bristol and the surrounding area since we started in 2007. And in 2017, after 10 years of working with local Bristol businesses, we finally opened a local office.
Our office allows us to service the area even better than ever – and we have account managers on-hand to come and visit your business and understand your needs. By listening and understanding, we help clients overcome challenges from operating multi-site locations to making use of the latest tech.
And when you become an SCG Wales customer, that’s not the end. It’s just the beginning.
Our award-winning support team is there to help you every step of the way – from service improvements to issue resolution.
About our quality
Telecoms are at the heart of every business – staying connected with employees and answering client enquiries takes place almost 24/7.
And the impact of being not contactable can have a serious impact on your business – which is why you need a robust and reliable solution.
We recognise the need for quality in all aspects of our work – from offering the latest technology and equipment, to partnering up with market leaders.
Our tech team are highly-trained and accredited with leading qualifications, including Ericsson-LG and Draytek. We employ more engineers per customer than our competitors, and we have several engineers covering the Bristol area.
What makes SCG Wales stand out in Bristol
Over the past 10 years, we’ve worked with over 80 businesses in Bristol, across various sectors.
Each client gets:
- Bristol-based account manager
- Local award-winning tech support team
- Certified, on-call, local engineers
- Bespoke telecom solutions
Frequently asked questions
1. We’re based in the Bristol area, can you visit our premises?
Yes – before we take new clients on-board we spend time assessing their existing system and requirements. We then come up with a bespoke solution.
2. We want to switch to SCG Wales – can we keep our phone numbers and how easy is it?
Switching to us is easy, as our team can either re-use your existing equipment or install new hardware. You own your phone numbers and, because we have porting arrangements with 98% of UK carriers, switching is easy.
3. Does it take long to get your systems installed?
Smaller, less complex, systems can be set up within one working day. But this also depends on your requirements, and usually multi-site businesses require more time.
4. We’re expanding our premises, how easy is it to scale up your systems?
If you have a multi-site operation we would recommend private or public-based cloud service as it will ensure you have complete scalability. Alternatively if you have a hardware-based system we can create IP links between the sites to allow for inter-site calls.
Bristol – the business hub of the South-West
Bristol is the most popular city in Southern England outside London. As a major seaport, Bristol has a long history of trading commodities; originally wool cloth exports and imports of fish, wine, grain and dairy produce, today major imports include motor vehicles, grain, timber, fresh produce and petroleum products.
Fast-forward to the present day, Bristol looks quite different. With an economy, which relies on the aerospace industry, defense, the media, information technology, financial services and tourism, a good telecommunication infrastructure is important – and SCG Wales enjoys providing quality in these areas to drive organisational success.
In Bristol and Weston Super Mare, our highly skilled team of telecom professionals aim to provide specialist business communications to our customers, helping them remain competitive in their industry by solving their challenges.