Professional voice recording
Custom-on hold advertising
On-hold voiceovers can help:
- Improve customer service
- Get across important information
- Direct calls to the right place
- Improve how people see your brand
Need help choosing? Contact our customer experience team.
Why voiceovers matter
70% of any business’s first contact with a supplier or customer is via the telephone, so the first impression really counts.
Having an “auto attendant” means you answer all your incoming calls automatically – and allows the caller to press a number for the department they require. For example, 1 for sales, 2 for support
When purchasing a telephone system such as KloudPBX you can record your own messages – but these can sound unprofessional or unclear.
SCG Wales is now working in partnership with Fresh Air Studios to provide fantastic pricing on all your “on-hold” music productions, greetings, or general information messages. With a professionally recorded voiceover, you can leave a lasting positive impression and provide better customer service.
Have a listen to the samples below – or contact SCG Wales today to enquire further about bespoke voiceover options for your telephone system.
Personalise your Voiceover Options
The above samples are just a small selection of how your voiceover can sound. Your brand dictates how you want your voiceover to sound – whether that’s to sound trustworthy, energetic or calming.
Whether you need a male or female voice, young or old, we have an extensive selection through our partnership – and can help you find the right sound for your company.
Please note: The final music production is fully licensed for on-hold use by the licensee only, and does not require a PRS licence.
Listen to our large range of sample music and voice options.
