The previous system was outdated and running on the copper network which is due to be switched off in 2025.
- Harries Watkins Jones was unable to transfer or receive calls from sister offices, which made it difficult for clients who would call in and need to speak with a member of staff located in a different office.
STRONG BROADBAND CONNECTIVITY
Utilised the existing fibre broadband connection.
The system allowed them to communicate and transfer calls from office to office.
Local manager oversees the companies account and conducts monthly reviews.
Training provided on how to use the user web portal and marketing features available.
The SCG Wales team is always on hand for any queries.