Month: June 2019

guest wifi

How can guest WiFi benefit your business? 25th June 2019

Guest WiFi is a provided service by a business that offers their customers, free or paid internet access. With complete wireless accessibility built for multi-users, meaning guests will be able to access the internet at the location of the facility. “Do you have WiFi?” is a popular question many businesses get asked. In fact, as […]

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How will the ISDN switch off affect your business? 19th June 2019

Businesses who use telephones will need to ensure their phone system runs over an internet connection rather than traditional telephone lines by 2025. This comes as BT has announced plans to switch off the traditional telephone ISDN network and migrate all phone systems online by 2025, affecting millions of businesses across the UK. Rather than […]

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mobile twinning

Mobile Twinning 18th June 2019

Mobile Twinning is a feature that uses KloudPBX, allowing the user to link their office handset to their smartphone or mobile device. This means that whenever their work handset rings, so will the “twinned” phone. If the call isn’t answered on either device, the office phone system will pull the call back and put the caller […]

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voicemail

What does your voicemail say about your business? 11th June 2019

What is a voicemail? Voicemail is the audio message attendant you hear when you call a company or business and no-one answers. It normally provides information about the business and the next step the caller needs to take to contact the business if the phone line is busy or unattended. It will advise the caller […]

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Why is call tracking important? 7th June 2019

How much revenue did you lose today? You don’t know, but we can help. Averagely 85% of customers calls are missed and they don’t receive a call back. This means you’re potentially losing out on a huge amount of potential customers and sales. By integrating an essential business tool that can decrease that percentage, allowing […]

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Employee of the month 3rd June 2019

A big congratulations to Ashely Beckett who is the latest employee of the month. His hard work in the sales department hasn’t gone unnoticed. Ashely is approaching 5 years with DataKom, and he currently looks after 300 + customers covering South Wales and South West England. Providing them with our Kloud-based telephone systems, leased lines, […]

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