Month: January 2020


ISDN to be Phased out from 2020 – what do I do? 31st January 2020

To all unaware – the ISDN network is being phased out from the year 2020, and all users of this network are having to seek an alternative phone line solution. BT will begin with a cease in supply in 2020, then intend to switch off the entire network by the year 2025, making ISDN permanently obsolete. […]

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Treorchy awarded Welsh Champion High Street

Welsh High Street awarded Welsh Champion High Street 28th January 2020

The Welsh High Street known as Treorchy has won ‘Welsh Champion High Street’ and ‘Overall High Street of the Year’ in the UK at the Great British High Street Awards 2019. We are thrilled to see local recognition to towns in Wales whom deserve the appreciation – as most of the shops on Treorchy High Street […]

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Are telephones still valuable to businesses

Are telephones still valuable to businesses? 28th January 2020

Now we are in the year 2020, there are endless ways in which businesses are able to connect with customers – search engines, social media, videos, websites and so many more ways. So, is there space for telephony in this new and modern world? Communication over the telephone is proven to be one of the […]

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Improve your business broadband speed

5 ways to boost your business broadband speeds 22nd January 2020

No business should have to suffer from slow internet connectivity that affects its daily operations and objectives. We have composed a list of 5 ways to boost your business broadband speed at the work place.   Install additional access points The closer you are to an access point or wireless router – the higher the […]

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DataKom promotion

New field-based account manager promotion! 15th January 2020

We’re really pleased to announce the promotion of Christopher Keen – he will be joining the Sales team from the 1st of February 2020. Chris joined us back in September 2019 as a desk-based account manager, however his outstanding hard work has led him to a fast track promotion to a new business account manager. […]

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Growth within the management department 8th January 2020

Gary Pepper has now joined our board of directors at DataKom. Gary’s role will be our new ‘Customer Relations Director’, he will be responsible for the customer service delivery into both sets of DataKom and Pinnacle customers as a fully integrated business. Gary’s team will focus on customer service delivery through all teams of the […]

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GMS standards

GMS standards for surgeries – Can you achieve them? 7th January 2020

What are the GMS standards and how can you make sure as a surgery you are achieving the requirements needed in 2020?   Surgeries and practices need to have the appropriate telephone system in place to support the needs of people – appropriate telephony and call handling systems need to be in place to support […]

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Business technology

The evolution of business technology 6th January 2020

This week is international technology week, so we thought there would be no better time to reflect back on a few popular modes of technology we all use, and also how they have evolved to become what we take for granted today. Every piece of technology had a beginning, the start of its development – […]

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