DataKom welcomes three new team members

DataKom continues to expand their team and welcomes three new members to the technical, lead generation and operations department.

All roles are in place to enhance daily operations, improve customer service and support business growth.

Trainee Telecoms Engineer

Craig Jones has joined the Technical department as a Trainee Telecoms Engineer. He will be working closely with our team of field engineers and growing his skill set in the following areas:

• Telephone system installations
• Conducting full training sessions for clients
• Repairing faults
• Developing extensive knowledge of our products and services

With an increase in KloudPBX installations, an additional engineer will ensure quick response times and maintain high-levels of customer service.

Business Development Executive

The lead generation team was recently formed to further the development of DataKom and support business growth.

Jonathan Young has joined the team as a Business Development Executive and will be raising awareness to local businesses regarding the ISDN switch off and the transition of phone systems to the cloud by 2025.

The department is expected to grow to a team of four within the next six months.

Project Co-ordinator

Following the restructuring of the operations department, Elizabeth has come on board as a Project Co-ordinator with Laurie Atherton overseeing the team.

The team are responsible for the planning of telecom services from the initial sale up to the installation – working closely with the technical department.

Elizabeth will be managing all projects including landline, broadband and cloud services. The role involves the organisation of projects, from ordering equipment to booking engineers onto installations.

The company prides itself on quick response times and meeting project timescales so it created the additional position to enhance operations.

DataKom continues to grow and further roles are available. You can view all vacancies here.