DataKom create 2 extra roles in the Bridgend office

Posted on 25th February 2020 under News.

Back in December as many of you may know, DataKom merged with rival telecoms provider Pinnacle, meaning we have now hugely expanded our staff, customers and work flow – meaning new opportunities have presented themselves at our offices in Bridgend.

DataKom telecom experts

Customer relations

We have successfully recruited a brand-new member to join our existing Customer Relations team – Bethrin Ann Saunders will start this month to help strengthen our communications and relationships between existing and new customers.


Bethrin Ann Saunders comments:

“During my first week with the Customer Relations Team I have enjoyed getting to know everyone, I have learnt a lot about the role and have spoken to some amazing customers. I look forward to developing within the role and helping customers with their queries.”


Gary Peppers (Customer Relations Director) comments:

“We have been strengthening our team with customer focused individuals as DataKom continues to grow. This week we welcomed Beth to the Customer Relations team. Beth has a background in customer care and is looking forward to the challenge of her new role. – I am looking forward to enhancing the Customer Relations team further with the addition of Beth as we continue to grow the team and provide excellence to our customers.”

Technical service

For our technical service department, we will be introducing Brandon Macdonald as the newest member of the team. Brandon has a strong background in customer service and will be a great addition to our current team.


Brandon Macdonald comments:

“My first couple of days at DataKom has been excellent – everyone has been really friendly and welcoming. The training so far has been really easy to follow; however, it is still very informative and helpful. I look forward to hopfully having a long career at DataKom.”


Craig Jones (Technical Director) comments:

“Brandon joins the Datakom family with a strong history of customer service and customer relation experience, his knowledge and understanding will be a powerful fuel to push to the next level in customer care, I look forward to working closely with Brandon on his DataKom journey.”


We are pleased to welcome everyone to the DataKom family and wish them all the best on their career journey with us!


If you feel you would be a suitable individual ideal to work amongst a fast growing team, contact us on 01656 33 44 55 or email