What is VOIP?

Posted on 18th January 2019 under Blog.


What are the benefits of VoIP?

VoIP calling stands for Voice over Internet Protocol, and it allows users to make free or very low-cost calls over the internet. So, an early example of VoIP would be Skype for personal use. VoIP in a business is a better scaled version – where you can have proper phone handsets, and multiple phone lines all connected like a traditional system, but with lower call costs.


Regular phone calls from a landline are known as PSTN (Packet-Switched Telephone Network). On your PSTN line, it costs you every minute that you’re on the phone, with long distance calls being even more expensive.

This makes cost one of the biggest benefits of switching to VoIP calls. With VoIP calling, all you need is a fast internet connection which you are billed monthly for. You can use as many minutes as you like per month, and the price will be the same.

The biggest savings you’ll see will be on international calls which is what makes switching so attractive to businesses today. With VoIP, you can expect to save up to 40% on local calls, and a massive 90% on international calls.

Conference calling with VoIP calling, you can talk to more than one person at a time. This is another bonus for businesses, as you can set up conference calls with ease and include the whole team. More calls can be handled on one access line, as VoIP compresses data packets during transmission, and this causes more data to be handled over the carrier.

Call Management

Using VoIP, you can make calls from anywhere in the world to anywhere in the world. VoIP users can take their adapters anywhere, making it possible to hold telephone conversations at any venues with an Internet connection. This flexibility benefits anyone who’s always on the move, especially corporate employees who are required to travel.

Increased Productivity

A recent survey conducted by Sage Research stated, the increased productivity enabled by internet telephony added up to a whopping 3.9 hours per week, per employee. How? VoIP allows employees to multi-task without interruption, by enabling users to attach documents, conduct virtual meetings, and share data via video conferencing. How to get started No matter the size of your business, VoIP is a flexible, affordable technology which can save time and money whilst increasing efficiency.

If in doubt, have an expert explain it to you – we supply and install VoIP systems which can be tailored to businesses of any size.