Free on-hold audio!

Posted on 30th March 2020 under News.

We are pleased to announce with the help from our partners at Fresh Air Studios we can now offer you the opportunity to download our FREE audio file for your on-hold and auto attendant requirements during the coronavirus outbreak.

These file are free for everyone to use, whether you are a customer of DataKom or not – so feel free to download the audio for your telecoms over this period of time.

Contact Centre Closed

“Thanks for calling.  Unfortunately, our contact centre is currently closed, due to the ongoing coronavirus pandemic.  Apologies for any inconvenience.  You can still access our website for information, where you’ll find alternative contact details; and follow us on social media.  Keep safe and thank you for your call”.

Contact Centre Open but Busy

“Thanks for calling.  Our contact centre is up and running, but we have fewer staff than usual, due to the ongoing coronavirus pandemic.  Apologies for any inconvenience.  Please hold and one of our team will be with you as soon as possible.  Although, please be aware that wait times are longer than normal.  You can still access our website for information, where you’ll find alternative contact details; and follow us on social media.  Keep safe, thank you for your call and please continue to hold”.

Contact Centre Reopened

“Thanks for calling.  Our contact centre has only recently reopened, following the coronavirus pandemic.  We also have fewer staff than usual.  Apologies for any inconvenience.  Please hold on and one of our team will be with you as soon as possible.  Although, please be aware that wait times are longer than normal.  You can still access our website for information, where you’ll find alternative contact details; and follow us on social media.  Keep safe, thank you for your call and please continue to hold”.

Business Closed

“Thanks for calling.  Unfortunately, we are currently closed, due to the ongoing coronavirus pandemic.  Apologies for any inconvenience.  You can still access our website for information, where you’ll find alternative contact details; and follow us on social media.  Keep safe and thank you for your call”.

Business Closed but Trading Online

“Thanks for calling.  Unfortunately, our premises is currently closed, due to the ongoing coronavirus pandemic.  Apologies for any inconvenience.  You can still purchase items online, vie our website, where you’ll also find further information and alternative contact details.  You can also follow us on social media.  Keep safe and thank you for your call”.

If you need a more specific file bespoke to your company branding – please get in touch and we’ll provide pricing, however please note there is a 3 day lead time for all bespoke recordings.