Healing your medical practice with VoIP

Posted on 18th November 2020 under Blog.

With the outbreak of COVID-19 this year, medical practices, GP’s and hospitals have never been so busy. So, it is vital that all medical practices are up to date and satisfied with their telecommunications for them to work efficiently whilst retaining strong communication with their patients.

What do you need to do to upgrade your telecommunications?

Ultimately, BT’s announcement of its plans to phase out the ISDN Network by 2025, means the functional benefits of switching your telecommunications to a hosted telephony is not the only reason to embrace this technology sooner rather than later.

By considering your options now, you can stay ahead of the game whilst retaining excellence communication between your practice and its patients.

VoIP for medical practice

The importance of telecommunication within medical practices

Telecommunication facilities have played a major role in promoting the health care needs of people. When you do research, you can find several health experts online that provide care via telecommunication options.

The majority of people are now sitting their consultations from home by making use of the telecommunication options.

Telecommunication facilities for health care have been very beneficial, reducing travel issues, peoples suffering and improving overall wellbeing. For some travel to and from the medical centres can be extremely time consuming and difficult to arrange – hence it is ideal for them to make use of the telecommunications.

Relax, your call is important to us

The spread of diseases, like coronavirus, has invaded a wide range of fields in health care. Many people may find it difficult to travel during the time of a pandemic, meaning having the access to quick and reliable telecommunication to their practice can be lifesaving.

Several surgery practices operate by already using telecommunication facilities, however, they may not be the most up to date and robust technology.

What system should you use?

Cloud technology uses the internet to make and receive phone calls instead of a traditional ISDN phone line, saving on call costs.

Cloud-based phone systems or VoIP –offer a wide range of additional features such as receiving voicemails by email, call recording, call forwarding and unified communications. 

The system can be accessed on multiple devices such as a mobile, tablet and desktop, improving efficiency for remote workers and practices sharing resource.

Advantages of VoIP

Hassle-free management of consultation is one of the main features highlighted by the inclusion of telecommunication options in health care needs. Callers can avoid waiting in the queues and other consequent troubles by the inclusion of telemedicine services in the consulting list.

Internet connectivity options are an essential factor, needed for an effective VoIP telecoms service. This can be achieved by choosing the correct internet service in the home or medical premise, to cater for the calls being handled. Providing your practice with a strong internet connection for your telecoms will provide outstanding communication and features which will benefit you and your patients.


Contact one of our business telephony specialists to help the migration of your medical practice to the cloud, call us on 01656 33 44 55 or email sales@datakom.co.uk.