Moving your estate agency forward with VoIP

Posted on 17th February 2021 under Blog.

Today’s fast-paced workload may be a struggle for most estate agents to keep up with – attending house viewings, replying to emails, dealing with contractors and so much more. You may find yourself at the end of each day wishing there were more hours to help fulfill what feels like a never-ending list of tasks.

What if I were to tell you there was a solution which would not only help you with your daily communication needs, but it also saves your business money each month whilst boosting your team’s efficiency, freeing up valuable time.

Communication is key in the business world and for estate agencies dealing with sales and lettings agreements regularly, building relationships with customers and other businesses, bringing the team together is essential. With field-based staff, estate agents may struggle to maintain communication with customers as they find themselves more frequently out of the office – meaning some calls may be missed, meaning missed business.

VoIP telephony for your agency

Moving over to VoIP your estate agency will be opening itself up to a house-load of opportunities. For instance, if you have multiple offices you can have one central telephone system – linking all the branches together, making your communication more efficient. Allowing workers to transfer calls between branches, put callers on hold, direct callers to the correct department and more.

VoIP telephony also allows your agents to link their smartphone to their office desk phone, meaning when members of the team are out of the office they are still able to connect with their customers who call into the office.

Another huge benefit your agency will experience with VoIP is auto attendant. Auto-attendant can implement automated call-routing assisting calls to speak with the correct department e.g. press 1 for sales, 2 for lettings and so on.

Saving money with every call

We understand that your estate agency will make frequent calls from the business, which can rack up a hefty bill at the end of each month. Wouldn’t it be nice if every phone call you made it cost you absolutely nothing! Well, now it can! With the help of our KloudPBX telephone solution, your big phone bill becomes a thing of the past as your calls will now be powered over the internet – meaning if your agency is equipped with an internet connection all calls made from and to the business are completely free! At DataKom we also offer fast and reliable broadband deals to help connect your business online.


Here at DataKom, we recognise that the future of telecommunication is cloud, and our KloudPBX system uses industry-leading technology backed up by award-winning support. So move your estate agency to the next level and start saving money with the help of VoIP telephony by making sure you contact DataKom on 01656 33 44 55 or emailing